Hi, I’m Rachel!
I’m a Product Design Leader and D&I advocate helping teams solve complex problems for their users
What I bring
UX Strategy & Vision
I create holistic Design, Research, and Content visions and strategies to enable high-quality and thoughtful user experiences. Data drives my decision-making.
Strong Design Teams & Culture
I build strong design teams and culture through empathy, transparency and trust. Team principles and values create a strong foundation for feedback and team connection. I provide career frameworks, mentorship & coaching to help my team grow.
Execution & Product Delivery
I build design, research, and content processes to enable user-centered approaches and thinking. I leverage design systems, goal setting, and UX Metrics to increase efficiency and measure design success.
Who am I?
Passionate. Empathetic. Curious. Problem-solver. Leader.
I love helping people—whether they are my team members or the users of a product. Diving into problems and understanding the whys is what gets me out of bed in the morning.
I’ve spent my design career at mission-driven companies, focused on solving problems and making an impact on individuals every day. My background in history, archaeology and museum studies gave me a love of understanding how cultures impact peoples’ lives and a drive to play a role in how we might improve them in the future. That inspired my path to a Masters in Human-Computer Interaction at Carnegie Mellon University and into my design career at Upwork and The Mom Project.
When I moved into design leadership, I knew I had found my place. It allows me to do what I love most—creating strong UX teams, design cultures, and enabling high-quality user experiences.
Specialties
UX Management
Strategic Planning
UX Design
User Research
Data-driven design
Coaching
